「KRADAL」Shock Absorbing floor

After-sale service & Guarantee and maintenance

  • 3-month maintenance service on the installation and free on-site inspection within one year after installation.

Frequently asked questions (FAQs)

Yes, its slip resistance rating is R9, which is recommended for domestic use.
We will do an on-site inspection.  In most cases, there is no need to remove the original flooring.
Under normal circumstances, the safety tiles could last for 7 to 10 years.  Checking every 3 years is recommended.
Use non-corrosive cleanser when cleaning.
No, since the installation need special material and expertise, it must be done by a trained personnel.
No, the product is designed and tested for indoor area.
It won’t be a problem in general.  But it might leave some marks on the floor when placed on the surface for a long period of time.  But we can put up some solution tailored made for each condition.
If needed, for example having a wheelchair, we can build a ramp.  The cost will be included in the quotation upon request.
The flooring below Kradal need to be made up again no matter it is installed on original or new floor surface.
Sure, we just have to move aside the furniture and put it back after installation.
No, Kradal is a formaldehyde-free product.
The flooring in public park or children’s playground with EPDM layer, is anti-slipping, resistant to heat with minimal wastage over long time and suitable for outdoor use.  Yet, the soft and coarse surface does not have sufficient support for elderly to walk on it.  Thus elderly is easy to fall down and get hurt.  Kradal, designed for indoor use with certified shock absorbance quality, is firm and comfortable to walk on.